Shipping method will be selected upon checkout. All items will be shipped via USPS with a trackable shipping ID number that will be emailed to you after purchase. Items will be shipped in a protective mailing envelope. Customer is responsible for all shipping costs unless otherwise clearly stated. Items ship from Connecticut, USA. Buyers are responsible for any customs and import taxes that may apply. I am not responsible for delays due to customs.
Unfortunately at this time we are unable to accept returns. Every item we offer is made to order, specifically for you when you order it. That's why we're able to offer so many options to personalize and customize your order. Please be sure to fully read and understand an items listing information before purchasing, and if you have any questions do not hesitate to ask. We are more than happy to answer any and all questions.
You can reach us at firstname.lastname@example.org